Terms of use

What this is

HACCP Plan produces a HACCP plan document from the answers you give about your business. It is a documentation tool. It is not a consultancy service, it is not food safety advice about your specific site, and it does not inspect, verify or approve anything.

What you must do before relying on it

The plan must be read in full, corrected wherever it does not match how your site actually operates, and approved by a competent person before it is used. The approval page requires a named individual to sign that it reflects the site. Until that signature exists, the document is a draft.

The critical limits in the plan must be validated against evidence you hold, such as probe trial records, published guidance or a supplier specification. The plan states what evidence is expected for each one. It does not supply that evidence and cannot confirm that your process achieves any particular limit.

Responsibility

Responsibility for the accuracy of the plan, for implementing it, and for compliance with food safety law rests with the business named on the document. Nothing here transfers any part of that responsibility.

No warranty is given that the document will satisfy any particular auditor, certification scheme, local authority or customer. Acceptance depends on how your site operates and on records you keep, neither of which this tool controls.

You confirm, when you buy, that you are buying in the course of a trade or business and not as a consumer, and that a competent person in your business will read, correct, validate and approve the plan before anything is relied on. Those steps are conditions of use, not suggestions. A plan used without them is used against the instructions it carries on its own approval page.

What we are not liable for

The price reflects how responsibility is shared. You are buying a document to check, correct and sign, at a fraction of the cost of somebody attending your site and taking that judgement on. Neither of us could sensibly agree otherwise at this price, and the limits below are set with that in mind.

We are not liable for any of the following, however caused: loss of profit, loss of revenue, loss of business or of contracts, loss of anticipated savings, loss of or damage to goodwill or reputation, the cost of a product recall or withdrawal, the cost of destroyed or detained stock, fines or penalties imposed by a regulator or a certification scheme, the loss of a certification or of a customer, or any indirect or consequential loss.

Our total liability to you, for everything arising out of or in connection with this service and whether the claim is in contract, in negligence or otherwise, is limited in aggregate to the amount you paid us.

We are not liable at all for loss that follows from the plan being used without being read, corrected, validated and approved as this page and the document both require, or from information you gave us that was wrong or incomplete.

None of the above applies to death or personal injury caused by our negligence, to fraud or fraudulent misrepresentation, or to anything else that the law does not allow us to limit or exclude. Those remain, whatever the rest of this page says.

Claims by other people

If someone else brings a claim against us because you used the plan without doing what this page requires, or because information you gave us was wrong, you will cover our reasonable losses and costs in dealing with it. This does not apply where the claim arises from our own fraud or negligence.

These terms are between you and us. Nobody else acquires any right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

Time limit

Any claim must be brought within twelve months of the date you bought the plan. After that the right to bring it is lost. This does not apply to anything listed above as not limited or excluded.

Payment and delivery

The price is £49, charged once. Payment is taken by Stripe; card details are never handled by this site. On payment you receive a download link that works for 30 days and allows 10 downloads. It gives you the plan as a PDF, the printable monitoring records as a ZIP, and the wall charts as a PDF. The same link is emailed if you gave an address.

Refunds. Because the plan is generated for you and delivered immediately, a refund is not automatic. If the document is not what was described on this site, write to [email protected] within 30 days of purchase, saying what is wrong with it. If it is not what was described, the full price is refunded to the card used, within 14 days of us agreeing that. After 30 days the plan is treated as accepted.

A refunded plan is withdrawn: the download link stops working and the document must not continue to be used or relied on.

Corrections and later versions

One free amendment. Each plan includes one correction, free of charge, for as long as the download link is live. Use the link you were sent, reopen your answers, change what is wrong, and a new version is issued. It is a correction of the plan you bought, not a second plan for a different business.

Earlier versions are kept. A new version supersedes the one before it but does not withdraw it. A HACCP plan is a controlled document, and a version an auditor may already have seen stays available to you, with the change recorded in the amendment record inside the document.

Later re-issues are chargeable. The plan tells you to review it every year and whenever your process changes. A re-issue after the free amendment has been used, or after the download link has expired, is a new purchase at the price then advertised. Your answers are still held, so if you have your original download link, or you write to us from the address the plan was sent to, we can carry them over rather than have you answer everything again. There is no automatic reminder and nothing will contact you about a renewal.

Your information

The answers you give are stored so the plan can be produced and so you can return to a part-finished one. An email address, if you give one, is used for three things and nothing else: to send your plan; once, to say that you left a plan unfinished; and once, about a week after you buy, to ask whether it did the job. It is not sold, not added to a mailing list, and there is no newsletter. The privacy notice sets out how long each kind of record is kept and how to ask for it to be deleted.

What was agreed

These terms are the whole of what was agreed. Nothing said on the rest of this site, in an email or anywhere else forms part of it, and you confirm you did not rely on anything outside this page in deciding to buy. That does not affect anything said fraudulently.

The version of these terms that applies to your purchase is the version shown when you bought, and its number is recorded against your order. A later change does not alter what you agreed.

If something goes wrong at our end

We are not liable for failing to do something because of an event outside our reasonable control, including a failure of hosting, payment or network infrastructure we do not operate. Where that stops us delivering a plan you have paid for, we refund it.

If part of this does not hold

If any part of these terms is found to be unenforceable, that part is removed and the rest continues to apply. If a limit above is found to be unreasonable, the parties intend that it takes effect at the highest level that is reasonable rather than falling away altogether.

Which law applies

These terms, and any dispute arising out of them or out of the service, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

The templates

The plan produced is yours to use in your business. The underlying templates, hazard library and wording remain the property of SafetyCore Limited and may not be resold or redistributed as a template.